Talk to a person.
Questions, early access, or help with your account. It all goes to one inbox, and a person reads it.
support@displayte.com
So the first reply can be the answer, include:
Early access
Your church’s name, and how many TVs you have.
Help with Displayte
What you were trying to do, and what happened instead.
Anything else
Pricing, invoices, or whether Displayte fits your church.
Asking about early access? Start an email with the questions already in it.