Where to see it
Go to Library. Under the list of folders, a line says how much room your church’s files take, like 2.1 GB of 100 GB used, with a bar under it.
Each screen in your plan brings 100 GB, shared by the whole church: with three screens, it’s 300 GB. People are free and don’t change it.
What counts
- Every file in your Library, in every folder.
- Files in the trash, until they’re deleted for good.
- Files still uploading. An upload that never finished stops counting after a day.
A file takes a little more room than the size the Library shows for it. That size is the version the TV plays; Displayte also keeps a spare copy and the small previews you see in the app.
The trash
To delete a picture, move it to the trash. Owners, admins and editors can move a file to the trash. It takes one click, with Undo right there in case it was the wrong one.
- A file in the trash stops showing on the TVs, in every presentation that has it.
- Trash, above the files, lists what’s in it. Choose Restore to bring a file back: it goes back into its presentations, in the same place.
- A deleted folder waits there too, under Folders in the trash, for 30 days. Its files aren’t in the trash: they went back to All files when it was deleted. Restore puts back the folder, with those of its files that are still in no folder.
- After 30 days in the trash, a file is deleted for good.
- To delete one sooner, choose Delete beside it in Trash, then Permanently delete. With several chosen, Permanently delete in the bar does them all. It can’t be undone, and the room comes back at once.
When it’s nearly full
Owners, admins and editors see Almost full under the bar when there’s little room left, and Full when new files can’t be added.
Files in the trash count until they’re deleted, so moving files there doesn’t free room straight away. Deleting them for good in Trash does. To make room:
- Add a screen. Each one brings another 100 GB. An owner or admin does it in Billing, with Manage billing. See Plans and screens.
- Find what you don’t need. Not in a presentation, above the files, lists the files no presentation uses. Move the ones you’re done with to the trash, then delete them for good there.
- Ask us. Email support@displayte.com and we’ll sort it out.
Good to know
- Displayte keeps the version made for the TVs, not the file you added. Keep your own copy of anything you’ll want again.
- An owner can download a copy of every file from Settings, with Download everything.
Still stuck? Email support@displayte.com. A person answers.