How it works
- A screen is one TV. Your church’s plan pays for a number of them.
- It’s $12 a screen a month, or $10 a screen a month paid once a year.
- Each screen brings 100 GB of room for your files, shared by the whole church.
- Everyone on your team is free. Invite as many people as you need.
- More about what screens cost: What church screens really cost, per screen.
Only owners and admins see billing.
Choose a plan
Right after you set up your church, Displayte asks you to choose one. You can choose Skip for now and come back to it in Billing.
- Go to Billing, in the sidebar.
- Under How many screens?, choose one for each TV.
- Under How do you want to pay?, choose Monthly or Yearly.
- Choose Continue to payment, and pay by card on Stripe’s page. Use your church’s name and address there: they go on your receipts.
Payments go through Link, from Stripe. Your card statement will say LINK.COM* DISPLAYTE, and receipts come from Link.
Have a code? Enter it on Stripe’s page. It still asks for a card, even when the code covers the whole price: that card pays once the code runs out.
Before you have a plan
Until your church has a plan, files can’t be added, and any TVs say they’re off.
A new church’s Library says Choose a plan to start. It shows the three steps a plan opens up (upload, make a presentation, give it to a TV), the price, and a Choose a plan button that goes to Billing. Only owners and admins can choose a plan; everyone else sees who can.
A TV can’t be paired before a plan either. In place of the code, its page says “Your church doesn’t have a plan yet. Choose one in Billing, then add your TVs.”
Change it
Go to Billing and choose Manage billing. That’s where you change the number of screens, the card, or cancel. See Change or cancel your plan.
To add a TV, your plan needs a screen for it. If every screen is in use, adding a TV says so: add a screen first, or remove a TV you don’t use any more.
More TVs than screens
If your plan covers fewer screens than your church has TVs, say after going from four screens to three, the extra TVs turn off. Displays says so, like “Your plan covers 3 screens, and 4 TVs are added, so 1 is off.”
The TV that’s off says Off on its card. On the TV itself, it says: “This TV isn’t on your church’s plan. Please contact your church’s admin.” It stays added, with its presentations, ready for when there’s a screen for it.
The TVs that stay on are the ones chosen to keep on, then the ones added first. To choose, an owner or admin chooses the TV’s Manage Display on Displays, then Keep this one on. When the TVs kept on already use every screen, choose Stop keeping on for one of them first.
If a payment doesn’t go through
Your screens keep playing. Billing says so: update your card with Manage billing, and the payment is tried again.
If you cancel
The plan runs to the end of the time you’ve paid for, and your screens keep playing until then. After that, each TV shows a notice instead of your presentations, and we keep your files for 30 days. See When the TV shows nothing or the wrong thing. Subscribe again before then, and everything comes back at once.
Still stuck? Email support@displayte.com. A person answers.