What you need

  • An owner, admin or editor account. Operators and viewers can look at the Library, but can’t add to it.
  • A plan for your church: files can’t be added before one is chosen.

Displayte takes pictures and videos: pictures (JPEG, PNG, HEIC, WebP, GIF or TIFF) up to 500 MB each, and videos (MP4, M4V or MOV) up to 10 GB each. Slides work too, once they’re saved as pictures. See Add slides from Canva, PowerPoint or Keynote.

Add them

To add pictures and videos from your computer or your phone:

  1. Go to Library.
  2. Choose Add files. With a mouse or trackpad, a window opens: drag your pictures onto it, or choose Choose files and pick them, as many as you like at once. To add a whole folder, drag it on, or choose Choose a folder. On a phone or tablet, your pictures open straight away.
  3. A panel shows each one uploading. Cancel stops one while it’s on its way.

A video larger than 5 GB asks first: “This file is larger than 5 GB. Are you sure you want to upload it?” Choose Upload it to send it, or Cancel, and nothing is sent.

The Library, with Add files at the top right, All files and the folders on the left, and the views and search above the files.

When a picture is in, the panel says Added. The Library shows Getting it ready for the TVs… on it, then how big it was and how big it is on the TV, like 2.4 MB → 480 KB. Displayte makes a version just right for the screen, and it looks the same.

Where they go

  • Into All files, newest first.
  • If a folder is open, into that folder.
  • A folder you add becomes a folder in your Library, with the same name and its pictures in it. If your Library already has a folder with that name, they go into that one. Pictures in folders inside it go into it too, since folders can’t hold other folders. A message says where they went.
  • Dropped on a presentation’s page, they go into your Library and into that presentation, in the order you dropped them.

Folders

Folders keep the Library tidy. They don’t change what plays: presentations do that.

  • Choose New folder in the list of folders, and give it a name.
  • Drag a file onto a folder to move it there.
  • A folder can’t hold other folders. Deleting one never deletes its files: they go back to All files.
The Kids folder open in the Library: its 6 files, with Rename and Delete folder beside its name, and All files, Café and Kids in the list of folders under New folder.

If a file isn’t taken

The panel says why, and what to do instead. For example:

  • “That’s a slideshow file. Export the slides as pictures (PNG or JPEG) and add those.”
  • “That’s a compressed folder. Open it, then add the pictures or videos inside.”
  • “That picture is over 500 MB. Save a smaller copy and add that.”
  • “That video is over 10 GB. Export a shorter or smaller copy and add that.”
  • “Displayte can’t use that kind of video. Export it as an MP4 and add that.”

If an upload stops partway, the panel says so, with Try again.

Closing the page stops an upload. For a video over 1 GB, the Library then says “The upload stopped. Add the same file again to carry on where it left off.” That works in the same browser, for 23 hours.

Good to know

  • Displayte keeps the version made for the TVs, not the file you added. Keep your own copy.
  • A moving GIF is made into a video, so it moves on the TVs. Until it’s ready, the Library shows Getting it ready for the TVs… on it.
  • Names show without their endings, like .jpg. Rename a file in the Library if its name doesn’t say what it is.
  • To find a file, type part of its name under Search every file by name and choose Search. It looks in every folder.
  • Show as a list or Show as a grid changes how the Library lays out your files. This browser remembers your choice.
  • Each screen in your plan brings 100 GB for your files. See Make room in your Library.

Still stuck? Email support@displayte.com. A person answers.